All rates quoted include all charges (except as noted otherwise in these Terms and Conditions).

All rates quoted are for auto transport service on an open trailer unless noted otherwise in our quote.

If the full amount is not prepaid, the remaining balance will be due cash upon delivery and will have to be in the form of cash or certified funds.

Customer agrees to pay a $100 fee if a transporter arrives to load the auto and it is unavailable after the date it becomes available for loading.

All cancellations must be in writing. Any refundable charges will be processed within thirty (30) days..

Customer agrees that the booking fee portion of the quote is nonrefundable under any circumstance.

Inoperable vehicles will be charged an additional $100. This amount is included in the quote if the customer notes the auto is inoperable on the quote form. Should the vehicle not roll or have brakes, an additional amount may be charged.

Customer agrees that should the vehicle become inoperable any time during transport or delivery, a $100 fee will be charged.

Pick up and delivery dates are estimates and actual dates may differ.

Customer agrees that vehicle will be free from contents.

Insurance certificates are available upon request once the vehicle has been assigned to a truck.

Insurance coverage is primary and will have no deductible for contiguous US ground shipments.

Customer agrees to perform an inspection of the vehicle at loading and unloading. Any damage must be noted on the condition report. Neither transporter nor National Car Shipping will be liable for any damage not noted on the condition report. By signing the condition report Customer agrees to the described condition of the vehicle. The Transporter will pay any repairs for noted damage at cost.

All damage claims will be the responsibility of transporter. Customer agrees to hold National Car Shipping harmless in any claims.

National Car Shipping is not liable for any expenses incurred due to transport delays.

Neither transporter nor National Car Shipping will be liable for damage caused by other vehicles leaking fluids, weather, or acts of God.

Neither transporter nor National Car Shipping will be responsible to damage caused to convertible tops by wind or other weather factors.

Neither transporter nor National Car Shipping will be liable for any damage caused to exhaust systems.

For international shipments, customer will be responsible for all duties, taxes and import fees. Those charges are not included in the rate quoted.

For all international shipments via a maritime vessel, insurance is not included and can be purchased from the maritime company. Insurance on international shipments is priced at 3% of declared value of the vehicle(s). This insurance is very limited and generally only applies to total loss and not damage caused during transport. For Hawaii, Puerto Rico and US Virgin Island shipments insurance is limited to $500 of coverage and is provided by the maritime company. National Car Shipping does not warrant additional coverage and will not be held liable for any damages. Additional maritime insurance is available through the maritime company and once you select and agree to pay for a specified level of insurance National Car Shipping will not be able to amend your coverage. If you have any questions regarding this coverage please ask us and we will be happy to put you in touch with the appropriate maritime company.